Refund Policy
We offer online store credit for returns. Online store credits cannot be redeemed at in-person show locations. All items must be returned with the original invoice and in the same condition they were received. Returns must be received at our warehouse within 30 days of the shipped date. Once processed, an online store credit will be issued for the item price, minus a 20% restocking fee. Shipping and handling charges are non-refundable. To begin a return, please email support@courtofachievers.com with the reason it is being returned and the order number.
Why the restocking fee? A 20% restocking fee applies to all returns. This fee helps cover the time and materials required to inspect, repackage, recount and restock returned items so that every customer receives their order in perfect condition.
- While we strive to provide the absolute best quality and service, should an item arrive to you in damaged condition, or you feel your order is incomplete, please let us know via email: support@courtofachievers.com. Please include a picture of the imperfection or damage and your order number. We will then be in touch about the process to make this right. Once you receive instruction from us, the item must arrive back to our warehouse within 7 days of communication.
Items Eligible for Return:
- Online merchandise returned within 30 days of the shipped date
- Full quantity must be included in package
- Items must have original packaging
- Clothing items must be unworn, unwashed, and unaltered
- Items must be odor free (cigarette smoke, perfume, etc.)
- Items must be stain free (deodorant stains, makeup stains, pet hair, etc.)
- Item must be in new and unused condition
Items NOT Eligible for Return:
- The Datebook Planner
- Sale/Clearance Items
- Beauty Products (i.e. brushes, sponges, make up erasers, headbands)
- Items that are missing the full set
- Items with bent corners
- Lost Packages: We recommend ensuring your package when sending it back. Court of Achievers is not liable for items that are lost while in-transit.
- Return Shipping Cost: Customer is be responsible for the cost of return shipping.
- Exchanges: We do not offer exchanges.